Housing & Homelessness

“This is to express my appreciation and to say a big thanks to you all at Spires. I am very happy for your wonderful services and support to the homeless and vulnerable people like me. You care, you listen, you support and show huge concerns to every situation and society at large. You provided me accommodation, clothing and food, helping both my physical and emotional health. You are the best!”

Important Notice:

From Thursday 18 April until Monday 6 May Spires services will not run at St Leonards. From Thursday 9 May services will start again at St Leonard’s and run every Monday & Thursday morning 9am-11.30am

You can continue to access our drop-in service at St Luke’s Church, West Norwood if you need support, every Tuesday & Friday 9am-11:30am.

If you have any questions about how to access our services, please email info@spires.org.uk or call us on 020 8696 0943.

Operating Times

If you require our support you can attend one of our drop-in sessions on the following days & times, where our key workers will be on hand to help:

Monday & Thursday: 9am-10:30am | St Leonard’s Church, 8 Tooting Bec Gardens, SW16 1RB

Tuesday & Friday: 9am-12:30pm | St Luke’s Church, 13 Norwood High St, SE27 0DT

Wednesday closed

For more information or any questions regarding our Housing & Homelessness Service, please call Spires on 020 8696 0943 or email info@spires.org.uk.

In need of support? Please fill out some information through the form below to help us understand your situation. A member of our team will be in touch to offer their support if we are able.

About Our Service

Our support workers help those who are homeless into securing appropriate accommodation before ensuring they have the tools to maintain their accommodation whilst we’ll address the root causes of their homelessness. We’ll also work to reduce the risk of eviction for those who are housed but at risk of homelessness.

Our support workers typically first meet people during our weekday breakfast service. Warm food & drinks are provided, while food parcels, toiletries and clothing are also often available. We no longer offer showering facilities for our clients.

We connect clients to access a wide range of services including housing advice, mental health support, benefits advice & substance misuse services.

In most cases immediate assessment and support actions will take place. Every individual’s support journey is different, but each client will always work with a dedicated key worker to identify individual’s housing requirements and underlying support needs before agreeing on a plan of support. We make sure clients know their rights and receive the support to which they are entitled, simultaneously building their confidence & independence allowing them to reach a level of stability and safety in their lives.

Throughout any clients journey, Spires remains a consistent safety net!

We welcome individuals of different ages, nationalities, religions & sexual orientation for whom we will offer our advice and support. They access a range of internal and external support services in a welcoming and inclusive environment where they can feel safe. *